Progressive Discipline
You Be The Judge

Audience:		Supervisory personnel
Average Training Time:		30 to 45 minutes NOTE
Format/ Product Code:		CD-ROM (MPEG Video)/ PROGMPG
Produced by:		Mastery Technologies, Inc.
Mastery interactive version based on original video content produced by:		Bureau of Business Practice, Inc.

OVERVIEW
This interesting and lively program grabs the learner’s attention by involving the learner in real-life disciplinary situations. The learner becomes the judge. The decisions the learner makes influences the outcome of each situation.
Your supervisory personnel, new and old, will become true believers in the progressive discipline approach. And more importantly, their experiences in this program will help engrain the concept into their every-day interactions with their subordinates.

TOPICS
The course presents interactive instruction covering the following topical areas:

The Purpose of Progressive Discipline

• How Progressive Discipline Works
• Why Use Progressive Discipline

Procedures

• Steps in the Procedure
• Reasons for Immediate Discharge
• Need for Consistency

Routine Situations

• Informal Discussion
• Oral Warning
• Handle “First Offenders”

Severe Situations

• Written Warning
• Suspension
• Discharge

Practice in Four Dramatized Scenarios

• Select appropriate disciplinary action

PERFORMANCE OBJECTIVES
This course will measure mastery on each of the following performance objectives. Upon completion, workers will be able to...

Explain the purpose of progressive discipline

1. List the benefits of progressive discipline.
2. Restate requirements for a controlled approach.

List the steps of progressive discipline

1. Apply the rules of progressive discipline.
2. Restate requirement that each problem be handled separately.
3. Restate requirement for consistency in discipline.
4. Restate reasons for skipping steps.
5. Restate reasons for immediate discharge.

Use education to help prevent problems

1. Identify the three elements of educating employees to the rules.
2. Restate the benefits of educating employees to the rules.

State when an informal discussion is appropriate

1. List the guidelines of an informal discussion.

Handle repeat offenders

1. State when an oral warning is appropriate.
2. List the guidelines of an oral warning.

Employ proper procedures in the process

1. Express the need to investigate first.
2. List some investigative questions to ask yourself before taking action.
3. Express the need to document all disciplinary actions.

Compare informal discussion and oral warning

Prescribe proper punishment when warranted

1. Match proper punishment with behavior.
2. Explain rationale for written warnings.
3. Explain rationale for suspension.
4. Explain rationale for discharge.

Explain proper documentation practices

1. List recommended documents.
2. State benefits of proper documentation.
3. List main elements of warning notice.
4. Restate the benefits of the discipline action worksheet.

Plan a warning meeting

1. List the preparation steps.
2. Appraise a proposed agenda.

Employ an organized approach to dismissal

1. List the benefits of reviewing the situation before taking action.
2. List the nine points to cover in a dismissal interview.

Evaluate the disciplinary action of another

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