Delegating Effectively

Overview
Topics
Performance Objectives

Course Information

Audience
All Managers, Supervisors, and Team Leaders.

Training Time
Average - 69 to 138 minutes

Delivery Formats
Web, CD-ROM, LAN, WAN

Product Code
vleadeff

Interactive Producer
Mastery Technologies, Inc.

Original Content Producer
Vital Learning Corporation

Language(s)
English

Overview

Effective delegating is one of the necessary ingredients of successful leadership, helping managers, supervisors and team leaders maximize available resources and keep up with everything that has to be done.

Lesson interactions provide opportunities to apply what he or she has learned. The computer assesses the learner's level of understanding of all learning objectives. All questions in this course are fully narrated. Narrations enhance comprehension and are welcome support for learners with reading skill deficits and when English is the learner's second language. When the learner answers a question incorrectly the computer provides remedial instruction and reviews the material until the learner can answer correctly. Mastery's exclusive Follow-up Review, standard in all Mastery Advantage courses, provides time-delayed reinforcement and review of the learner's newly acquired knowledge. The Follow-up Review enhances the transfer of newly acquired knowledge to the learner's long-term memory.

The Learner navigates through the course and its resources using the standard Mastery Control Bar. Course resources include a fully narrated glossary of terms. Each term is pronounced and its definition read aloud to the learner. A topical index provides a complete map to the instructional material. The learner can ask for all course information on any topic at any time during the lesson presentations. The learner can use the topical index as a reference source even after completing the course. Closed Captioning is included. A complete transcript of all audio and video files is also provided with this course. Use the transcript file in conjunction with MODIFY to simplify customizations.


Topics

The course presents interactive instruction covering
the following topical areas:

Key Concepts of Delegation
· Key concepts
· Over control and under control
· Barriers to delegation
Traditional Model
· Traditional model video
Skill Building
· Basic learning technique
· Positive role model video

Performance Objectives

This course will measure mastery on each of the following performance objectives. Upon completion, workers will be able to...

Appreciate the need for delegation.
· Define accountability.
· Define authority.
· Define chain of command.
· Define delegation.
· Define channel.
· Define Responsibility.
Understand why delegation is important.
· List barriers to delegation.
· Define over-control and under-control.
· List characteristics of an effective delegator.
Communicate the need for proper delegation.
· Identify proper delegation techniques.
· Identify improper delegation techniques.
· Understand the need and the why of delegation.
List basic skill points used in delegation.
· Understand the basic learning technique.
· Identify proper skills used in Positive Role Model video.
Use delegation as a motivational tool.



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